Beyond RPA: The Future of Cognitive Automation

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RPA, while revolutionary, is just the tip of the automation iceberg.

Traditional RPA excels in automating routine and structured tasks. However, it grapples with the intricacies of diverse documents. Why is this significant? A whopping 80% of data across organizations is either unstructured or semi-structured, encompassing formats like text, natural language, and web content. Thus, for this bulk of data, conventional RPA falls short.

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Enter: Document automation or more aptly termed, cognitive automation. This advanced form of automation transcends the confines of traditional RPA. It taps into a cocktail of capabilities such as Artificial Intelligence, Machine Learning, and fuzzy logic to navigate and process semi-structured data, which RPA struggles with. This makes cognitive automation invaluable across sectors, from finance to healthcare, unlocking substantial productivity boosts.

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Preliminary studies indicate that while nearly 30% of routine human tasks can be streamlined using RPA alone, this only scratches the surface of what's achievable. Traditional RPA systems are tailored to undertake simple, rule-based tasks where human judgment isn't a necessity. But to truly leapfrog in the automation journey, and to harness even more substantial gains, organizations must pivot to harnessing the potent force of cognitive technologies.

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In essence, while RPA has opened the doors to automation, cognitive automation promises to propel organizations into an era of unprecedented efficiency and innovation.